EMD Learning Track
This year's EMD Continuing Education Track is built to keep you informed, prepared, and ahead of the curve. Dive into the latest updates on mental health protocols, fall assessments, and fire response.
Explore how AI, video-to-dispatch, and other emerging technologies are shaping the future of emergency communications. Full course descriptions are below.
Response Determinant Codes and You
One of the large strengths the Priority Dispatch has is the ability to classify any incident by its acuity enabling agencies to assign the most appropriate resources to that incident based on local authority needs and capabilities. This session will explore these codes along with real-life uses and benefits for the MPDS and ECNS protocols.
​
Brian Dale, Senior SME; Med, Fire, EDQ, Priority Dispatch Corporation
Can My Thing Talk to Your Thing?​
Video to Emergency Dispatch, AI, Internet of Things (IoT), and advanced location indication systems are all the rage. But what is the REAL value when working with a structured system like the Priority Dispatch Protocols? Join this relevant conversation, hear what the IAED and PDC are doing to better interact with these systems, and discuss the expected risk/benefit ratios and data realities for these systems.
Brian Dale, Senior SME; Med, Fire, EDQ, Priority Dispatch Corporation
Allen Siorek, Deputy Chief of Implementations,
Priority Dispatch Corporation
​
1.5 hours CEUs
Protocol 25 or 41, Which One for Which One?
The IAED is releasing Protocol 41 for Callers in Crisis and Suicide Threats and Ideation, or Imminent Threats, combined with the recent improvements to P25. Which protocol should the EMD choose when faced with various caller and chief complaint characteristics? Join our discussion on the creation, intent, and potential limitations. With so many agencies facing stark increases in mental health-related calls for service, these changes can make a significant impact on Emergency Control
Centers and the patients they serve.
Brian Dale, Senior SME; Med, Fire, EDQ, Priority Dispatch Corporation
​
Darren Judd, Protocol Expert, Priority Dispatch Corporation
​
1.5 hours CEUs
EFD 101 - A Modern Solution for Emerging Threats
Stay ahead of critical threats with the IAED’s improved fire protocols! From fire and natural disasters to other fire or rescue incidents, see how the FPDS v8.0 can help make your community safer and your responders better prepared to make that positive impact.
​
Gary Gallasso, Protocol Expert, Priority Dispatch Corporation
Brian Dale, Senior SME; Med, Fire, EDQ, Priority Dispatch Corporation
​
1.5 hours CEUs
AI SkillLab
This new AI training tool leverages ProQA Paramount and integrates AI-driven audio and voice technology to provide web-based, on-demand training scenarios. Join us to see AI SkillLab in use, targeted instruction, and the expanding Simulation Library, which will help trainees build valuable experience in uncommon and high-acuity situations.
Darren Judd, Protocol Expert, Priority Dispatch Corporation
​
Todd Allen​, Project Manager, Priority Dispatch Corporation
​
1.5 hours CEUs
Protocol 17 – What Caused the Fall?
With recent changes established by the IAED, let's explore the different causes of falls, which protocols are best suited to address these causes, and the rationale behind the updates.
Allen Siorek, Deputy Chief of Implementations, Priority Dispatch Corporation
​
Todd Allen​, Project Manager, Priority Dispatch Corporation
​
1.5 hours CEUs
